Updated 12/17/24

At Arcadian Place, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your contact information.

Information Collection
We collect your name, phone number, email address, and any additional information you voluntarily provide when you contact us for inquiries, quotes, or consultations.

SMS Communication

Opt-In Consent
By providing your phone number and opting into SMS communications, you agree to receive automated text messages from Arcadian Place, including promotional messages, updates about your orders, and other relevant information. Consent is not a condition of purchase. To opt into our SMS communications, you can reply with one of the following keywords: YES, START, JOIN, or SMART.

Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying with the keyword STOP to any SMS message you receive from us. After we process your opt-out request, you will no longer receive text messages unless you opt back in by replying with one of the opt-in keywords listed above.

Help Instructions
If you need assistance or have questions about our SMS communications, you can reply with the keyword "HELP" to any message, and we will provide you with further support.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Use of Information
Your information is used solely for communication purposes, such as responding to your inquiries, providing project updates, and sharing relevant information about our services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your information with third parties without your explicit consent, except as required by law. 

Compliance with Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by government or regulatory authorities. Arcadian Place is obligated to cooperate with these requests and will respond in accordance with applicable laws and regulations.

Data Security
We implement security measures to ensure your data is protected against unauthorized access or disclosure. Only authorized personnel have access to your information.

Your Rights
You have the right to request access, modification, or deletion of your information at any time. To exercise these rights, please contact us at info@arcadianplace.com.

Policy Updates
We may update this policy occasionally. Any changes will be reflected on our website with an updated effective date.

For any questions or concerns, please reach out to us at info@arcadianplace.com.